Transcription & Secretarial

The support you need, when you need it most

Are you overwhelmed by administrative tasks?

Want a secretary without the ongoing costs or commitments of an employee?

Tired of paying expensive fees for sub-par transcription services?

I provide the support you need, when you need it most. As well as being an Accredited Editor, I’m also a virtual secretary and Microsoft Word whiz. I work flexible hours and deliver on time.

With decades of experience, an eye for detail, and a certified typing speed of 90 words per minute (minimum 98% accuracy), I can handle a huge range of administrative tasks with ease.

My secretarial and transcription services

Typing and formatting in Word

Copy typing and layout from handwritten, typewritten or PDF documents.

You’ll receive a beautifully typed, formatted and proofread Word document.

Data entry

Fast, accurate data entry into Excel or an accounting program.

With my accounting skills and experience, you can trust me with your financial data. Confidentiality guaranteed.

Customer relationship management

Online CRM database set up and management.

I’ll compile business cards, scraps of paper or Excel lists into one comprehensive mailing list for email newsletters and marketing campaigns.


Accurate, proofread transcripts for businesses, academics and students.

I’ll transcribe podcasts, meeting minutes, lectures, interviews, dictated notes and more. No more missing words or transcriptions that don’t make sense.

Hear from my former boss

Besides being an excellent editor, Charlotte has high-level secretarial and administrative skills. During more than 10 years working as my executive assistant, Charlotte performed secretarial services including typing from handwritten notes and managing my diary, meetings, emails and tasks. She compiled and maintained our research centre’s contacts database, produced email newsletters and wrote marketing and website content. She also provided secretarial support for executive and project meetings, including transcribing and writing minutes. Charlotte’s work is always of the highest standard.

Emeritus Professor Tom Cooper

Queensland University of Technology

Ready to outsource your admin?

Contact me for admin support and get more hours back in your day. I’m based in Brisbane, but I work with clients Australia-wide.

Get in touch